Head of Events
ABOUT THE CHAMBER:
The British Chamber of Commerce Singapore is one of the largest foreign business Chambers in Singapore. We represent around 350 companies across all industry sectors. The network of executives representing their companies grew substantially over the past years to now over 3,500; a dynamic development that we expect to continue in the future.
We are impactful, member/business focussed, and support business growth, opportunities, and connectivity throughout the Singapore eco-system.
Our team is one of shared values: purposeful/make an impact, transparent with a strong sense of trust, respectful and balanced.
JOB SUMMARY
We are seeking a bright, dynamic, independent, and personable professional to join our team, and we are looking for someone that can:
- Successfully execute events from conception and planning to delivery
- Manage pre-event logistics and administration; at-event delivery and post-event follow-up
- Liaise with members, clients, sponsors, venues and external stakeholders on event delivery
- Address event relevance for members, sponsors and clients alongside balanced timings and formats as well as a commercial viability and ensuring any financial risks are highlighted and mitigated
- Facilitate Business Committee Meetings
- Work closely with the Business Committees to deliver an engaging calendar of events and podcasts.
- Oversee departmental budget(s)
- Lead the events team
- Manage nine flagships events a year (this could be more where required).
- Plan the events and podcast calendar, script initial questions
- Understand and support UK-SG Government related events
- Drive Chamber strategy forward through engagement
KEY RESPONSIBILITIES:
In-Person Events:
- Commercially astute and results oriented
- Ability to communicate with multiple stakeholders simultaneously, building rapport and relationships while maintaining excellent organisational skills and attention to detail
- Ability to work effectively with the Marcoms department, Finance Department and Membership Department to produce results
- Provide monthly profit and loss tracker
- Accurately provide profit and loss projections for the year ahead
- Lead weekly events meetings highlighting key pipeline and projects
- Maintain a professional manner, acting in the best interest of both the Chamber and its members.
- Ability to set up new processes and regularly evaluate existing processes as and when the circumstances require.
- Lead events on site at fast-paced, sometimes high-profile events throughout the calendar year.
- Maintain and update the events calendar.
- Be prepared to produce events in a lead time of 1-week
- Monitor event team progress against KPIs and other growth measures
- Excellent interpersonal skills
- Hands on and versatile in dealing with external consultants and suppliers (including stakeholders of VIPs)
- Engage with members at Chamber events, this is very much a front facing role.
- Actively managing the turnover of BritCham event space in co-ordination with the office calendar
Virtual Events:
- Delivery and facilitation of Business Committee events- Virtual/Hybrid
- Comfortable with Zoom Platform as the delivery mechanism- use of breakout rooms etc
- Podcast preparation with the speakers
- Comfortable with the use of Slido and other interactive Q&A tools
REQUIREMENTS:
- At least 5-7 years of experience in planning and executing events in the business and social arena
- Preferably experience of a member based non-profit organisation or agency background
- Business degree or related qualifications
- Candidate must work extremely well under pressure, ensuring the smooth and efficient running of all events
- Strong commercial mindset to be able to drive the department forward
- Confident speaker in presentations, interpersonal and networking skills
- Fluent in the English language, both spoken and written
- Proficient in Microsoft Office and adaptable to new systems
KEY ATTRIBUTES
- Excellent attention to detail
- Ability to “join-the-dots” when processing a lot of information
- Fast learner and adaptable to a SME environment
- Excellent team player working across functions (policy, marketing, trade)
- Organises self, works effectively and makes best use of resources.
- Ability to work both independently and as a member of a small team.
- Takes responsibility and uses initiative to deliver high quality work.
- Understands and focuses on customer needs
- Able to multi-task and manage (sometimes demanding) deadlines
- Strong communication skills with the ability to flag potential challenges ahead of time
- Ability to think on your feet and provide solutions where needed
ADDITIONAL INFORMATION
- Working hours 08:30 – 17:30 Monday to Friday
- Monthly Salary (+ CPF)
- 15 days paid annual leave
- Huge access to knowledge via our content resources and events
ADDITIONAL NOTES:
- Given the nature of the Chamber activities, some events sit outside traditional working hours so the candidate will need to be flexible to suit morning and evening meetings/events.
- Some events include VIP guests from Singapore and the UK so we will need someone that is calm under pressure and can competently deal with high-profile stakeholders.
- This is a small but mighty team, please be prepared to support other departments where required.
Please submit your CV to anna@britcham.org.sg. Applications will close on 22 November 2024.